Privacy policy

Information we collect

We may collect information you choose to provide, including your name, email address, professional role, enquiry details and form responses. Basic technical and usage information may also be collected through website analytics and security tools.

How information is used

• To deliver requested resources, newsletters and program information.
• To respond to enquiries and provide customer support.
• To operate, protect and improve the website and learning experience.
• To meet legal, accounting and administrative obligations.

Services that process information

Information may be handled by service providers used for website hosting, email delivery, learning products, forms, analytics and payment processing. These currently include FreshLearn and the providers operating the website and Simple Shoulder Systems App. Each provider may also apply its own privacy terms.

Your choices

You may unsubscribe from marketing emails using the link in the email. To request access, correction or deletion of information we hold, contact ben@benonofrio.com. Some records may need to be retained where required by law.

Important boundary

Do not submit confidential patient information through general website forms or email. Patient information entered into a separate clinical product is governed by that product’s privacy terms.